User Aggrement






CUSTOMER AGREEMENT

Thank you for accessing the website of CAR ZAAMIN. Following Member Terms and Conditions apply to every transaction between members and CAR ZAAMIN, and by using the website you signify your acceptance of these Member Terms and Conditions and agree to be bound by the latest version in full. Please read through the latest version of these Member Terms and Conditions when using this Website.

Auction Method

1.1. Definitions
The terms used in these Member Terms and Conditions shall have the following meanings, unless otherwise specified.
(a) 'CarZaamin' refers to the CAR ZAAMIN. (b) 'Service' refers to the services provided by CarZaamin specified in 1.2 of these Member Terms and Conditions.
(c) 'Website' refers to this website operated by CarZaamin for the purpose of providing this Service.
(d) 'Member' refers to legal entities or individuals who desire to use this Service through this Website, and acquired membership qualification of the Website in accordance with procedures stipulated in 2.1. of these Member Terms and Conditions.
(e) 'The Product' refers to new vehicles, used vehicles, and other items provided to Members from CarZaamin through this Website.
(f) 'Security Deposit' refers to the money paid to CarZaamin by Members as a fee for bidding in auction.
(g) A 'business day' refers to a business day of CarZaamin.

1.2. Service Contents
CarZaamin offers following services to Members.
1) Posting Products information to the Website, and selling them through Stock List and Auction.
2) Delivery/shipping of the Products per Members request.
3) Other services related to the above.

1.3. Product Information
1. The Product information provided through this Website refers to condition of the Product at the time it was assessed by CarZaamin.
2. CarZaamin clearly defines Products details and contents of the information, and discloses them on the Website.
3. CarZaamin carries out appropriate and faithful assessment of the Products; however, this does not guarantee accuracy of the provided information i.e., engine, suspension and airbags.

Members Qualifications and Responsibilities

2.1. Member Registration Procedures
1. Legal entities or individuals who wish to use this Service through this Website, shall obtain membership qualifications after registering according to following procedures and being granted an ID from CarZaamin.
a) Agreeing to be bound by these Member Terms and Conditions.
b) Completing Interim Registration by accurately filling out the required fields of the Interim Registration page.
c) Completing final registration through specified procedures after Interim Registration.

2. Passwords can be set and managed by Members.

2.2. Screening before Using Service
Members who wish to use the Service are required to submit documents specified by CarZaamin and undergo screening before using the Service.
This screening shall require one business day, and if as a result, the Member receives a notice of ineligibility for using the Service, Member cannot make any objections.

2.3. Exclusion of Anti-Social Forces
Members (in case of legal entities, the individuals involved in actual management) shall expressly declare that none of these following conditions applied to them in the past, and none applies to them at the time being, and pledge that these shall not apply to them in the future:
1) Belonging to or involved with anti-social organizations represented by terrorist organizations, etc.
2) Carrying out unreasonable demands, obstruction of business, or defamation through threatening words or actions towards CarZaamin or third parties.

2.4. Pledge Regarding the Use of the Products
1) To faithfully fulfill obligations and duties as per these Member Terms and Conditions and instructions from CarZaamin.
2) To provide accurate and true information to CarZaamin for using the Service.
3) To promptly report to CarZaamin about any changes to the information provided.
4) To take full responsibility in handling their ID and password with duty of care.

2.5. Members Obligations
Members are responsible and committed to following obligations:
1. Members pledge not to use the purchased Products for developing, manufacturing or using in weapons of mass destruction or conventional weapons.
2. Members pledge not to transfer the purchased Products to individuals or legal entities that intend to or may carry out actions stipulated in the paragraph above.

2.6. Membership Revocation
1. In case any of the following stipulated conditions apply to Members, CarZaamin reserves the right to revoke membership qualifications. Further, CarZaamin bears no obligation to notify the Member about reasons for the revocation.
1) If CarZaamin deem the Member inappropriate as a result of 2.2. of these Member Terms and Conditions (Screening Before Using Service);
2) Any violation of 2.3. of these Member Terms and Conditions (Exclusion of Anti-Social Forces);
3) Any violation of 2.4. of these Member Terms and Conditions (Pledge Regarding the Use of the Products);
4) Any violation of 2.5. of these Member Terms and Conditions (Members Obligations) and or other obligations mentioned by CarZaamin or in these Member Terms and Conditions;
5) In any case that CarZaamin judges the Member to be inappropriate.

2. Even in case a Member's qualification is revoked, this shall not exempt the Member from their obligations, such as payment for Products and other fees that already occurred, and according to CarZaamin payment instructions, the Member shall fulfill their duties until they are complete.

Chapter 3 Auction Sales

3.1. Bidding Qualification
1. Members who fulfill one of the following conditions will be granted Auction bidding qualification.
Paying a Security Deposit of 10,000 Pakistani Rupees to the bank account specified by CarZaamin or by cash
Members cannot use the Security Deposit mentioned in preceding paragraph for payment of the Products and fees.
3.2. Suspension of Bidding Qualifications
1. In case any of the following stipulated conditions apply to Members, CarZaamin reserves the right to suspend a Member from bidding in the Auction without any notification in advance.
a) If the Member cancels the purchase for their own reasons after successful bid on a Product in Auction.
b) If payment of the purchased Product fees is delayed without any notice.
c) If CarZaamin deems a Member's actions, etc. inappropriate.

2. Even if a Member is suspended from bidding in Auction due to reasons in preceding paragraph, bidding qualification can be reacquired upon confirmation of the following payments:
1) Cancellation Penalty stipulated in 7.1. (e) of these Member Terms and Conditions;
2) Payment Delay Penalty stipulated in 7.1. (d) of these Member Terms and Conditions;
3.3. Bidding, Successful Bids, etc.
1. Members are considered to be confirming their purchase intention of the Product by clicking on 'Confirm' button of Auction bidding page. After bidding, Members cannot, by principle, withdraw the bid or change the bid price.
2. The sales contract for the Product shall officially be considered established when an e-mail notifying the Member of the establishment of a sales contract is sent from CarZaamin after the conclusion of the Auction.
3. The sales contract for the Product shall not be considered officially concluded if any notification method other than that stipulated in the preceding paragraph (verbally, fax, e-mails other than the sales contract notification e-mail) is used.
4. In case the Auction stops before the scheduled time due to unavoidable reasons such as computer system malfunction, CarZaamin will take either of following actions in its sole discretion. Additionally, Members may not file any objections whatsoever regarding the actions taken.
a) Granting purchase rights to the highest bidder at the time the Auction stopped.
b) Re-starting the Auction.

1. Other details about how the Auction is run are as per indications in 'How to Bid'.

Chapter 5 Common Terms of Auction Sales / Stock Sales

5.1. Sales Commission
The prices displayed on the Website lists are unit prices for only the Products themselves, and Members shall also pay Sales Commission (for passenger vehicles, trucks and buses only) at the time of purchase.
5.2. Bidding / Purchase Application and Successful Bids / Sales Confirmation
1. Members are considered to be confirming their purchase intention of the Product by clicking on 'Confirm' button of Auction bidding page or Stock Lists offer page.
2. The sales contract for the Product shall officially be considered established when a sale contract e-mail is sent by CarZaamin to Members after a successful bid or offer has been received.
3. The sales contract for the Product shall not be considered officially established if any method other than that stipulated in the above paragraph (verbally, fax, e-mails other than the sales contract notification e-mail) is used.

5.3. Payment Methods
1. Members shall make payment for the Product fees (total invoiced amount) by Pay order, demand draft or by cash to the owner of the vehicle.
2. In case of late payment, CarZaamin cancels the sales contract without notification and charge a Cancellation Penalty, as per 7.1. (e) of these Member Terms and Conditions.

5.4. Payment Currency
. Payment of Product fees shall be made in money Pakistani Rupees.
5.5. Transfer of Ownership and Risks
1. Ownership of the Products shall be transferred from owner of vehicle to Members.
2. After the ownership has been transferred to Members, Members shall incur any risks associated with the Product, including damage, theft, etc.

5.6. Invoices
1. Members may request CarZaamin to change trade terms or destination for the Product's invoice free of charge only once per one Product.
2. If Members request CarZaamin to change trade terms or destination for the Product's invoice more than once per one Product, Rs. 5,000/- will be charged per request.

5.7. Documentation
1. After CarZaamin has confirmed payment of the Product fee by Members, CarZaamin shall carry out the documentation procedures, such as transfer of title.
2. CarZaamin shall provide an original copy of the document to Members after the above documentation procedures have been complete.

5.8. Cancelling of a Sales Contract by Members
Members cannot, by principle, cancel the sales contract.
However, if a Member requests to cancel a sales contract within two (2) business days after it has been issued, the sales contract may be cancelled.
In such cases, CarZaamin shall charge a cancellation penalty to the Member as stipulated in 7.1. (e) of these Member Terms and Conditions.

Chapter 6 Yard Pick Up, Delivery & Transport etc.

6.1. Pick Up at CarZaamin Yard
Products delivery in Pakistan shall, by principle, be carried out in a CarZaamin yard.
6.2. Using CarZaamin Transport & Shipping Services
If Members wish to receive the Product at a place other than CarZaamin yard, they may use transport/shipping services for a fee.
6.3. Service Fees etc.
1. The fees for transport, shipping, and pick up at CarZaamin yard are specified separately by CarZaamin.
Further, the transport/shipping fees listed on this Website are for reference purposes only. The invoice indicates the final fee.
2. Members shall, by principle, determine transport/shipping method and destination at the time of purchase of the Product, and shall pay these fees along with the Product fee.

Chapter 7 Penalties and Claims

7.1. Penalties against Members
CarZaamin shall apply following penalties to Members in cases stipulated below.

(a) Payment Delay Penalty

Product Applicable Conditions Penalty Amount
Common to all Products In case payment of Product fees is not confirmed within the below time since sales contract is issued; 10,000 PKR

(b) Cancellation Penalty

Product Applicable Conditions Penalty Amount
Common to all Products In case of cancelling a sales contract by Member request within one(1) business days after issue. or, If the payment of the Product fees is not confirmed within 1 business days since sales contract is issued. 1) 50,000 PKR, for Products with unit price of below 1,000,000 PKR
2) 10% of unit price, for Products with unit price of 1,000,000 PKR or higher

7.3. Members Complaints and Claims

1. CarZaamin shall pay a penalty to Members in the following cases.

Product Applicable Conditions Penalty Amount
Common to all Products Difference in actual condition and information provided on Website 30,000 PKR
Common to all Products In case sending registration related documents by CarZaamin for Products 5,000 PKR

7.3. Members Complaints and Claims
1. CarZaamin shall accept claims from Members only when all below conditions have been fulfilled:
a) When the actual condition of the Product differs from the information provided through this Website;
b) When this differing condition is clearly the result of negligence of CarZaamin;
c) When the unit price of the Product is 300,000 PKR or more;
d) When Members can clarify damaged areas, provide photographic evidence and documents requested by CarZaamin for the declared claim;
e) When the Product condition is exactly same as the condition at the time of delivery (without any modification/repair, and not dismantled)
2. The period, within which CarZaamin may accept claims in accordance with preceding paragraphs, and the subject of the claims are set forth below:
a) In case vehicle information differs:
Before picking up vehicle from CarZaamin yard.
b) In case damage information differs:
Before picking up vehicle from CarZaamin yard.
c) In case equipment information differs:
Before picking up vehicle from CarZaamin yard.
3. For claims accepted by CarZaamin in accordance with preceding paragraphs, CarZaamin shall compensate up to limits set forth below:
a) In case vehicle information differs:
An amount judged by CarZaamin considering wholesale market price difference and the sales price.
b) In case damage information differs:
An amount judged by CarZaamin equivalent of cost of repair by used spare parts.
c) In case equipment information differs:
Providing used equipment, or price of used equipment or half price of new equipment, as accepted by CarZaamin. All money compensations will be based on Pakistani market price standards.

Services Charged by CarZaamin

Charge Both Side

Categories Price Range Service Charges
F 0-650,000 4500
E 650,001-1,000,000 8500
D 1,000,001-1,500,000 12500
C 1,500,001-2,000,000 16500
B 2,000,001-2,500,000 20500
A 2,500,001-above 24500